Virginia Commonwealth University

eBills

The university does not mail paper bills to enrolled students. 

Students are notified at their VCU email address when eBills (account statements) are available in the Billing and Payment Website.  The email notifications only include basic information.  Students should view their detailed invoices by selecting the eBills tab in the Billing and Payment Website.

To access their eBill students should:

  1. Access eServices/VCU Self Service (under General Resources) through "myVCU" portal at https://my.vcu.edu/
  2. Select the "Student" option
  3. Select the "Student Account" option
  4. Select the "Make a Payment" option
  5. Select the “eBills” tab in the separate Billing and Payment Website

The detailed eBills may be printed.  The eBills also include a remittance advice if the student wishes to mail a check payment.

Students may assign an authorized user(s) in the Billing and Payment Website, in order that the user may receive email notifications when the eBills are generated; view the eBills; and make online payments on behalf of the student. 

To assign an authorized user, students should:

  1. Access eServices (under General Resources) through "myVCU" portal at https://my.vcu.edu
  2. Select the "Student" option
  3. Select the "Student Accounts" option
  4. Select the "Make a Payment" option
  5. Select the "Authorized Users" tab along the top of the Billing and Payment Website
  6. Select the "Add an Authorized User" option
  7. Access the Billing and Payment Website using the authorized user's e-mail
  8. Students must first assign an authorized user through the "Make a Payment" option in eServices

For questions regarding the eBill (account statement) please refer to the Important Information document.

eBills are issued according to the billing schedule and will not automatically update with changes.  If changes are made to the students' accounts after the eBills are issued, students may view their current student account activity reflecting the updated balances through eServices and/or through the Billing and Payment Website.  Authorized users may also view the current student account activity reflecting the updated balances through the Billing and Payment Website. 

Students whose payments are received after the payment deadline may be assessed a late fee and/or have a registration hold placed on their record preventing them from registering for classes and receiving an official transcript.  The late fee is 10% of the unpaid balance and does not exceed $100.  Failure to acknowledge and review the eBill does not relieve responsibility for timely payments.  Past due accounts will be referred to the VCU Collection Unit.  Pursuant to sec. 2.2-4805 et seq., of the Code of Virginia, and in accordance with the rules and regulations promulgated by the State Comptroller and Attorney General of the commonwealth of Virginia, VCU will charge interest, costs and fees on all past due accounts.

Financial Aid Awards on the eBill

If authorized aid appears on the eBill, it has been subtracted from the balance due.  Memo aid may appear on the eBill, but has not been subtracted from the balance due.  Memo aid may be subtracted from the balance due before determining how much must be paid by the due date.  However, the student may still need to complete additional steps with the Financial Aid Office to receive the aid. Students should check their financial aid status through eServices by logging in to the “myVCU” portal at: https://my.vcu.edu/ or contact the Financial Aid Office to determine if additional actions are required.

If at the beginning of the semester, the student’s financial aid (including authorized aid and memo aid) pays the balance due, the student does not need to remit payment for the balance due.  Disbursed financial aid awards appear on the student’s eBill as a direct credit payment reducing the tuition and fee balance due.  Federal Work Study amounts cannot be deducted from the balance due.

The student remains financially responsible for the charges deferred on the basis of any financial aid, if later the student is determined ineligible.

Students who are relying on financial aid to pay their university charges should contact the Financial Aid Office immediately, if they believe that they are receiving financial aid that does not appear as entries on the eBill. Students are responsible for ensuring that all necessary actions have been taken to receive their financial aid awards.

eBills for Installment Payment Plan Participants

Students must enroll in the Installment Payment Plan each fall and spring semester.  The eBills for the remaining installments should reflect only the installment payment that is due.  If the student’s eBill is requesting the full account balance, the student or authorized user should contact the Student Accounting Department immediately.  If the student has calculated his/her installment payment based on the expectation of financial aid or third party awards and the awards have not disbursed (paid) to the student’s account, the subsequent eBills will reflect a higher installment payment due.   All financial aid should be disbursed to the student’s account by the payment due date of the second installment, since payment of the full amount of the installment is required.  Questions regarding the financial aid disbursement should be directed to the Financial Aid Office.

Student Accounting

1015 Floyd Ave., 1st Floor
P.O. Box 843036
Richmond, VA 23284-3036

Phone: (804) 828-2228
Fax: (804) 828-5463
E-mail: stuacctg@vcu.edu

Hours: Monday - Friday, 8 a.m. - 5 p.m.


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